Multi-Tenant Architecture
Isolation decided deliberately rather than inherited, so one customer can never see another and scale does not force a rewrite.
Services
SaaS Platforms Built to Survive Their Second Year
Multi-tenant products built to survive growth: billing, roles, analytics and an architecture that scales past launch.
The hard parts of a SaaS product are not the features customers talk about. They are tenant isolation, a billing model that survives contact with real pricing, permissions that hold when roles multiply, and knowing what usage actually looks like. Get those wrong early and every later feature is more expensive than the last.
We build those foundations first, because they are the ones you cannot retrofit cheaply. A platform that handles its hundredth customer the same way it handled its first is not an accident of scale; it is a set of decisions taken before launch.
This Is for You If
- You are turning a service, a spreadsheet or a one-off build into a product other companies pay for
- Your current product cannot cleanly separate one customer from another
- Pricing has changed and the billing code cannot follow it
- Permissions started as admin and user, and reality has since produced six more roles
What you get
Deliverables
Subscriptions and Billing
Plans, tiers, trials, upgrades and the awkward cases: proration, failed payments, cancellations that have to stay compliant.
Role-Based Access
Permissions enforced in the domain layer rather than in the interface, so a new screen cannot accidentally hand out access.
Usage Analytics
Instrumentation that tells you which accounts are healthy, which are about to churn, and which features justify their maintenance.
How it runs
The Engagement
Four stages, each with something you can see at the end of it. No phase runs longer than the evidence that it is working.
Start a project- 01
Domain and Tenancy Model
The decisions that are expensive to reverse: what a tenant is, where data lives, how isolation is enforced.
- 02
Core Platform
Accounts, roles, billing and the administrative surface your team will live in, built before the features that depend on them.
- 03
Product Features
The things customers actually buy, built on foundations that already hold.
- 04
Operate and Extend
Observability, cost control and a delivery rhythm that continues after launch.
Proof
Where We Have Done This
Chemovar: Regulated Medicine Supply, End to End
Chemovar supplies prescription plant medicine to Australian dispensing pharmacies, classified by aromatic profile rather than by folk category. We worked on the platform that carries a batch from import permit to patient, with regulatory reporting generated by the order lifecycle itself.
Your Mellon: Cross-Border Hiring Platform
We built both sides of a DACH hiring marketplace: curated, filterable opportunity discovery for international candidates, and a recruiter workspace that turns inbound interest into a tracked pipeline with scheduling, screening tasks and structured candidate intelligence.
Conversional: Lead Generation and Sales Platform
Conversional closes the loop between marketing spend and closed revenue for multi-location retailers. We worked on the platform that scores inbound leads, routes appointments across store networks, attributes every call to its source, and reports the whole funnel back to the board.
Questions
Asked Before Every Project
It depends on your compliance obligations, customer size and cost profile, and it is one of the few decisions that is genuinely expensive to reverse. We will walk you through the trade-off rather than default to whichever we used last.
Yes. Taking on a platform that has outgrown its original design is a common starting point. We begin with an architecture review so you know what you are carrying before anyone commits to a plan.
Whichever suits your market and compliance position. We have integrated card and bank transfer flows, regional methods such as iDEAL, and subscription billing with the proration and dunning cases handled.
Also from us
Other Services
MVP DevelopmentGo from idea to a product real users can pay for. We scope ruthlessly, build the core, and ship in weeks, not quarters.Websites & Web AppsFast, accessible, search-optimised sites and web applications that make a small team look like a category leader.AI & Intelligent AutomationPractical AI with a measurable payback: assistants, document pipelines and automations wired into the tools you already run.Mobile ApplicationsNative-feeling iOS and Android products, designed around the few moments that actually keep people coming back.Scale, Support & OptimisationInherit a codebase that is slowing you down? We stabilise it, pay down the risk, and keep shipping alongside your team.
Let's build what's next
Your next product starts with a conversation.
Share your idea, explore what is possible, and get a straight answer on scope, cost and timeline. No pitch deck required.